Frequently Asked Questions
So what's this community all about?
This is a community for Snyk users to connect, learn from each other, share knowledge and experiences, and learn about Snyk product enhancements and roadmap announcements, alongside security updates.
Is this a support forum?
No. This community is intended for learning and knowledge exchange. If you have any issues, bug reports, or require immediate support, it is recommended to do so through the proper channels, for these to receive the correct attention.
- You can open a support ticket, request a feature, report a bug or just provide feedback.here.
- Find our product FAQs here and read previously asked questions and issues opened by our community.
- Report a security vulnerability here.
Can anyone participate?
Of course! We welcome anyone looking to learn about DevSecOps, Application Security (AppSec), Cloud Native Security, or even just about best practices with Snyk products to join our community. In our community you will have quick access to our announcements and security updates, as well as ongoing discussion threads. Please do invite your friends!
Can anyone submit a post - how does it work?
Yes please! Once you register to the community, you are welcome to post and share your experience with our community. If you have any questions or require assistance, you are welcome to reach out to our team and ask for help.
I have been harassed by a community member - what can I do?
Per our code of conduct, we aspire to have an open, welcoming and harassment-free community, and will uphold our CoC whenever a community member feels threatened.
If you are feeling harassed by a member of our community, please do use the report abuse links and report the offending community member or post immediately. You are also welcome to send us an email to firstname.lastname@example.org or reach out to any of the Community team members for immediate assistance.